About Us
Built on traditional values whilst maintaining an open mind to new technologies, looking for the best solutions for our clients. A company full of engineers who enjoy what they do and take pride in what they deliver.
A brief introduction
We are a company steeped in our history and ethos. Our traditional values have served us well for nearly a century with customers coming back to us time and time again.
Starting life as E&O Walker Refrigeration in 1926, we have been at the forefront of technological development within the industry ever since. Indeed, in the 1980s we changed our name to Temperature Control to reflect the growing significance of the air conditioning market.
Working closely with leading air conditioning manufacturers across the world, the key to our success is our constant focus on quality, combining our development and innovation with traditional values and customer service.
Today we have four offices across the UK giving us a footprint across the entire country, and have grown to become one of the largest specialist comfort cooling and heating contractors in the country.
Our vision and mission
Our vision
To reduce the energy use in the built environment without compromising comfort and service.
Our mission
To combine the latest technological advancements with traditional values in customer care and quality, through delivery of comfort cooling and heating to all areas where we work, socialise and live. We always strive to deliver the best value in terms of comfort, energy use and satisfaction.
Our values
Our engineers pride themselves on delivering the best possible service to our customers, in line with our core values:
- Customer satisfaction – We always aim to provide the best level of service we can. This not only underpins the long term growth of our own company, but helps our clients grow and succeed.
- A safe workplace – A culture of safety runs throughout our business. This doesn’t just apply to our own employees, but also to the specialist supply chain partners we employ. We enjoy our work because we know we are safe.
- Pride in our engineers – Pride is developed through being able to create and deliver a high-quality product that benefits everyone.
- Ongoing improvement – We must be agile and responsive to change. We analyse key trends within the industry and invest heavily in training to ensure we always provide the right advice to clients.
What we do
When you select a suitable contractor you put your trust in them to deliver a project. But how would you trust us to deliver?
Well, consider the trust we have built up with some of the largest names in the telecoms, hotel, banking and construction industries. And consider the fact that all our key supply chain partners are vetted and checked to ensure they meet our high standards.
Ultimately a successful project is built on selecting the right partners. Partners you can trust to deliver.
In an age when business relationships can seem increasingly impersonal, we continue to put great store by the personal touch. Developing and maintaining personal relationships remains absolutely key. You cannot buy such a relationship online.
That’s precisely why we ensure there is always one key point of contact throughout all the stages of a project and beyond. This contact works closely with the client to ensure at all times that the project is running as smoothly as possible – and will always be on hand to deal with the inevitable challenges that projects can throw up.
We don’t hide, we take responsibility and do everything we can to assist you, the customer.
How we do it
A high level of quality is the cornerstone to a long-lasting installation and the key to maintaining energy efficiency.
That’s why we invest in our installation teams to make them some of the best in the industry. Through training and the use of the latest tools and techniques, we can ensure we deliver the best possible results time and again.
Our commitment to be on hand at all stages of the life of a piece of equipment means we don’t simply stop working for you at the installation stage. We want our relationship to last the lifetime of the equipment.
That’s why we do the job right first time. That way we maintain both our reputation and yours.
It comes down to traditional values of customer care, of attention to detail, and of creating a partnership that works.
Don’t just take our word for it, here’s what our clients think:
“…their engineers continually demonstrate their concern for safe practice, attainment of the highest finish and, importantly, show a real sense of team spirit.”
“The installation team and supervisor were a pleasure to work with and went ‘over and above’ to get this job completed to such a high standard.”
“It’s rare to find a contractor or supplier who understands the relationship with hotel work and achieving our goals.”
“Temperature Control supported the developer from initial build right through to tenant occupation…”
Why us
When you select a suitable contractor, you put your trust in them to deliver a project. That’s why we won’t work with any new suppliers until we have checked and made sure that they meet our standards.
Through building up such trust over many years we work today with some of the largest companies in the UK across a range of sectors including the telecoms, hotel, banking and construction industries.
In an age when business relationships can seem increasingly impersonal, we continue to put great store by the personal touch. Developing and maintaining personal relationships remains absolutely key. You cannot buy such a relationship online.
That’s precisely why we ensure there is always one key point of contact throughout all the stages of a project and beyond. This contact works closely with the client to ensure at all times that the project is running as smoothly as possible – and will always be on hand to deal with the inevitable challenges that projects can throw up.
We don’t hide, we take responsibility and do everything we can to assist you, the customer.
Our history
We are proud of our heritage and values that have been built on the same standards for over 90 years. Strong customer value, safe working practices and installations that are built to last.